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Tip: Best practices for Installing a BlackBerry Enterprise Server Service Pack

RIM recently posted a document at its BlackBerry Technical Solution Center detailing recommendations to help administrators install a BlackBerry Enterprise Server service pack. A single upgrade can keep the BlackBerry Enterprise Server software current, as service packs include all cumulative changes released in previous service packs as well as hotfixes.

Steps include:

1-Download the latest BlackBerry Enterprise Server service pack.
2-Confirm and back up configuration settings and Client Access Licenses (CALs).
3-Back up the BlackBerry Configuration Database.
4-Stop BlackBerry Enterprise Server services and record logon account information.
5-Install the service pack.

See here for details.

According to RIM, the procedures outlined in the documnent involve restarting certain BlackBerry Enterprise Server services, which will will delay e-mail message delivery to BlackBerry smartphones.

Tip: Best practices for Installing a BlackBerry Enterprise Server Service Pack


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